Our opening hours at Face Magic Medi Spa are:
9:00am to 4:30pm, Monday to Friday and
9:00am to 1:00pm Saturdays (by appointment).

We are located at: 8/9-1 Douglas St, Coolangatta QLD 4225, where we await you with the best in beauty and wellness treatments.

Book your appointment online quickly and easily! Click book now
Or call us on (07) 5599 5568 for your booking.

Yes, we have free parking available. It is located underneath the Nirvana Building, right next to the Nirvana reception area.

We offer EFTPOS, cash, or Afterpay payments.

At our clinic, we use only high-quality, specialised products that are backed by industry expertise and certification. As part of our professional range, we work with renowned brands like Dr. Spiller, HERBS²peel,Skinstitut, and Inika Organic. This ensures safe, effective, and results-driven treatments for our clients. Your skin is in expert hands!

Facials can be done as often as every 2 weeks, especially if you’re working on specific skin concerns. For general maintenance and healthy skin, every 4–6 weeks is ideal. Your therapist will help create a personalised plan based on your skin’s needs and goals.

Yes, our clinic doctor, Dr Zac Turner, a trusted name in cosmetic & wellness care, offers personalised, evidence-based treatments to help you feel & look your best. From skin to longevity, each plan is tailored to your needs.

We kindly request a minimum of 24 hours’ notice for any appointment cancellations or changes.
Cancellations or changes made with less than 24 hours’ notice will incur a 30% fee of your appointment total.
No-shows will be charged 100% of the scheduled service.
To help you stay on track, we send appointment reminders via text message 2 days in advance.

Yes, at our clinic, a test patch is required before any IPL or laser treatment. This small procedure helps us assess how your skin reacts to the technology and ensures your safety and comfort. It also allows us to determine the correct settings for your skin type, reducing the risk of side effects and maximizing results.

We typically perform the patch test at least 24–48 hours before your first treatment, depending on your skin sensitivity. This is an important step in delivering safe, effective, and tailored skin treatments.

We offer a variety of skin and beauty treatments that are safe for pregnant and breastfeeding clients. Please contact our clinic directly so we can recommend the most suitable options tailored to your needs during this special time.

No, the treatment area must be completely free of spray tan residue before your appointment. If any tan remains, your appointment will need to be rescheduled, and cancellation fees may apply. Additionally, we cannot treat areas that have had unprotected sun exposure within the last 2 weeks.

Please arrive at least 10 minutes before your scheduled appointment to complete any necessary paperwork and ensure you receive your full treatment time. Late arrivals may result in a shortened service, as appointments are often scheduled back-to-back.

We appreciate your punctuality and respect for our team and other clients.

If you have a medical condition, it’s important to let us know before your appointment. Certain treatments may require medical clearance or need to be modified to suit your needs. Your health and safety are our priority, and we’re happy to guide you toward the most suitable options for your skin and wellbeing.